@davebiff @beasts that's not the same wording as mine - its the same apart from the date and some extra "why are we doing this" section.
Both me (sent 2 identical emails) and my work have the date as 31 Jan 2025.
Each come from different support staff names - I assume whichever underpaid support person sent yours has messed the date up!
@davebiff @beasts took me several readings to work out "bigv" is "all their vps" as they haven't called it bigv on the website for years.
I found the email hard to read, and tbh the way it's phrased as a support ticket and link to non-bytemak website made me wonder if their support tickets got hacked. I assume it's legit, but who knows!?