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The government are closing the most of the ticket offices at uk stations, seemingly regardless of how busy they are.

This probably includes your local station: mirror.co.uk/news/uk-news/inte

This is bad for staff, who have a year before being sacked.

This is bad for customers, who are left on their own to navigate the UK's notoriously complex ticketing system.

There is a petition against this: petition.parliament.uk/petitio

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